Circuit City Store Profile

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Certified Store rating: 5.0 star rating

Store Profile

Site functionality score (Score explained)

check Uses Shopping Cart technology and totals order

check Uses Secure Server transaction

check Accepts multiple credit cards

check Offers a published return policy

check Offers a published FAQ/Help policy

check Offers a published policy on when credit cards are charged

check Links user to specific product buy page

Store standards score (Score explained)

check Store responds to e-mail within two business days

check Store has a clearly published privacy policy

check Site clearly states how to contact store

check Store supplies CNET with up-to-date prices, shipping costs, and in-stock information

Order fulfillment (Score explained)

check Resolves order problems swiftly and efficiently

check Honors prices displayed on store Web site without any hassle or excuses

check Provides a fully e-commerce-enabled site

check Processes order promptly and sends an e-mail confirmation and order summary within one business day of the initial order

check Delivers merchandise in professional packaging

check Offers a published policy on when credit cards are charged

Customer feedback (Score explained)