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Apple iPhone - 8GB (AT&T)

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  • 54 out of 79 people found this review helpful

    1.5 stars

    "After 3 days of use, returning to the store"

    by frohde on July 2, 2007

    Pros: beautiful design, smart UI

    Cons: AT&T, Wifi spotty, battery life poort

    Summary: Contrary to a lot of opinion-posters on this site, I've actually been using the iPhone (8GB) since Friday evening. I must say i'm pretty disappointed. The design of course is flawless and the phone itself is beautiful. However, the major issues thus far have been:

    1) battery life - I've gotten about 2 hours of actual use and maybe 60 mins of talktime out of one charge - by far below the advertised length. The phone also seems to get very hot after longer use

    2) Wifi - Wifi is spotty at best, so far, I've only gotten a couple of pages to load completely

    3) EDGE - enough said, it's poor speed and especially for the full browser it's not fast enough. Once you get the websites up, of course they're nice to look at.

    4) Keyboard - it's clear that this is not an email device - you can type short sentences using two-finger pecking with a lot of typos or backspacing but nowhere near the Treo or Blackberry speed (i have both)

    5) Phone - call volume on the handset itself is too low in noisy envirnments. Once you use a bluetooth headset (Jawbone) the volume is fine. There doesn't seem to be a way to turn off the screen without ending a call when you use a bluetooth headset, which makes it hard to put the phone in you pocket and walk around with the call on your headset. NB the jawbone headset rocks! noise reduction and volume is fantastic, people can not tell your're in a car or outside.

    6) AT&T service - unless you've tried to call the Immigration and Naturalization Service (INS) before, AT&T will be a new experience in travelling to the dark side of corporate customer abuse. While the itunes activation went smoothly (and much more pleasant than dealing with some pimply punk trying to upsell you on the "Family Share plan" or some such bogus in the store), the thing that AT&T forgot to mention is that you CAN NOT CALL ANYONE OUTSIDE THE US OR CANADA on the iPhone for the first 90 days. Mind you, this is for a $600 phone, with a $129/month plan for someone with stellar credit score. In order to turn on international dialling, I have to talk to "international provisioning" - which happens to be one guy who is currently on vacation (i guess that's why they call it "international" provisioning)... After three hours on hold with AT&T between Saturday, Sunday, and today, I still can't dial anyone outside of North America. Maybe the White House would like this phone?? Maybe AT&T could come up with a plan that only allows you to call registered Republicans?

    Anyway, I'm returning the iPhone to the Apple store tomorrow.

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  • 6 replies to this review
  • reply by: moomoo9495 on July 19, 2008

    Try the phone longer you barely gave it a chance
    I bet you had a lot of practice with your other phones and you arent used to the keyboard on the iPhone
    90 days is not a long time to wait seriously have a little patience
    who cares if people know you are outside its not gonna make them stop talking to you
    you can turn 3G off and you have a longer batttery life
    phones are not made for use for a long period of time doin nothing but playing on the phone
    be more mature its not gonna burn your hand if the phone gets a little hotter i mean cmon
    the pages dont look like theyr completely loaded because they dont have much ads on them

  • reply by: coolaltos on September 10, 2007

    You're probably one of those Dell-using non-believers. I think you're over-exagerating everything and probably didn't even wait that long for the Safari page to come up...HELLO! IT'S NOT ROADRUNNER!! (or a computer for that matter) Keep your reciept and try to get another one!

  • reply by: richardbwilson on July 21, 2007

    I think Frohde is living in a different world and probably needs a fantasy instrument. Good luck!!!

  • reply by: Farscape88 on July 11, 2007

    I watched 4 videos that where 45min each and I still had over half the battery life... People can ***** all they want about this most phones suck when it comes to battery life. Treo, about 2 hours of talk time now, just sold it, my Motorola Slvr is about on par with the Apple iPhone with the iPhone being better.. My company phone a Samsung is horrible!!! So battery life for me is a moot point since most other phones out there that don't do nearly as much are worse...

  • reply by: imosaic on July 8, 2007

    Once the battery was depleted and fully charged I got 14 hours doing music, browsing, talking, etc.

    When using Bluetooth on a call hit the sleep button on top, locks the screen so you can put in pocket.

    Went from home WIFI to work WIFI no problem!

    Typing does take time to get used to, almost all reviews mention that. I can type pretty good now, 1 week.

  • reply by: aeneas07 on July 5, 2007

    If your battery life is truly that bad and get no wifi access you probably have a defective unit.

    and you are obviously using the keypad incorrectly if you are using your fingers. it is designed to be used by your thumbs just like a blackberry and most people, including almost all the professional reviewers found the keyboard to be a non-issue. you just have to trust the error correction which is by far better than any other device out there.

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