On the Web, though, Ability stinks. You can save spreadsheets and word processing documents as HTML files, but the resulting formatting is awful. Our test document dropped both tables and charts when it went to the Web.
Transatlantic support
Ability offers no phone support, so you must rely on either the piddly, 50-item online FAQ file or e-mail support. Fortunately, Ability's support responds quickly and accurately. Unfortunately, e-mail support is free for only the first 60 days after purchase. After that, support and software updates cost $50 for a 12-month plan.
Database divas only
We're all for competition, but Ability Office 2002 can't cut it in the alternative suite battle, much less against the big boys such as Microsoft, Corel, and Lotus. If you need an Access-compatible database, Ability is a good deal. Everyone else should look elsewhere.

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